Q. What are my options for getting my new puppy?

A. 1. We will meet you within one hour drive from our home for no charge.
2. You can fly to the closest airport, and we will deliver the puppy to you at the airport at no charge.
3. Use our puppy nanny service to deliver your puppy to your closest major airport. Fees vary, but usually around $450

Q.  Can you keep my puppy longer than 9 weeks old?

A.  Occasionally (not guaranteed), we can arrange for an “extended stay” if you can’t pick your puppy up by 9 weeks of age.  The charge is $25/day after 9 weeks, and must be approved BEFORE you commit to a puppy.  While these extra days can sometimes be arranged, we strongly encourage you to pick up your puppy by 9 weeks of age.  Being the “last man standing” can be difficult for puppies.  They get lonely without their litter mates.  8-12 weeks is also the most crucial time for socializing your puppy, so you won’t want to miss out on any opportunities during that time.

Q.  If I fly to pick up my puppy, will you meet me at the airport, or would I need to rent a car?

A.  We will meet you at the airport, and you can turn right around and get on a flight back home with your new baby.  You need at least 1.5 hours turnaround time to get your puppy, check in, and get back through security. If you really want to rent a car and come see us to pick up your puppy, we love to show off our puppies (depending on the age of any other litters we might have at the time).

Q.  Can I specify which day I want the puppy nanny to deliver?

A.  No.  Our main nanny flies standby.  She usually delivers between 8 and 9 weeks of age, but you will need to be available at all times to meet her at the airport.

Q.  I know the nanny charges $450, but what other fees would I need to pay?

A.  The nanny fee is usually around $450, and that fee is all inclusive.   The exact fee depends on which nanny we use, and which airports they are flying in/out of.  There are usually no additional  fees. Our nanny is not always available, so please inquire about the service.

Q.  Can I purchase the nanny’s ticket so I can have a definite arrival date/time?

A.  Yes and No.  This is not possible for our standby nanny because she is always flying around the country and we never know where she will be originating from. However, in some cases, we can offer concierge delivery in which we will deliver your puppy to you.  We also have a flight transporter who flies ticketed, but her availability is limited.  Both of these options are obviously more expensive since you will be paying for round trip airfare, the airline’s pet fee, and our time, or transporter’s time.

Q.  Can my puppy fly before it is 8 weeks old?

A.  No.  If you choose to use the standby nanny’s service, you need to be able to accept your puppy on the day they turn 8 weeks.  Since the nanny can take several days to get a seat on a plane, we always shoot for the first day that she is available, starting with your puppy’s 8 week birthday. It’s not safe for a puppy to fly before 8 weeks of age

Q.  If I drive to get my puppy, can I pick up at your home? I’d like to meet the parents of my puppy.

A.  In Some cases yes and some cases no. Our puppy owners are always welcome at our homes, but many moms are still protective of their puppies when they are 8 weeks old. However, our stud dogs mostly live in guardian homes and will likely not be there when you pick up.  Some of our mama dogs do as well, and their families are usually ready to get them back as soon as their puppies are weaned.

Q. Will you cargo ship my puppy?

A. We rarely cargo ship a puppy. It’s stressful to ship a puppy at 8 weeks old and to make matters worse, puppies have a “sensitive” fear period between 8-9 weeks old, which can have forever impact on your puppy. In the rare case where we do ship a puppy, we will only do it on a direct, non stop flight.