1. We will meet you within one hour drive from our home for no charge.
A. Occasionally (not guaranteed), we can arrange for an “extended stay” if you can’t pick your puppy up by 9 weeks of age. The charge is $25/day after 9 weeks, and must be approved BEFORE you commit to a puppy. While these extra days can sometimes be arranged, we strongly encourage you to pick up your puppy by 9 weeks of age. Being the “last man standing” can be difficult for puppies. They get lonely without their litter mates. 8-12 weeks is also the most crucial time for socializing your puppy, so you won’t want to miss out on any opportunities during that time.
A. We will meet you at the airport, and you can turn right around and get on a flight back home with your new baby. You need at least 1.5 hours turnaround time to get your puppy, check in, and get back through security. If you really want to rent a car and come see us to pick up your puppy, we love to show off our puppies (depending on the age of any other litters we might have at the time).
A. No. Our main nanny flies standby. She usually delivers between 8 and 9 weeks of age, but you will need to be available at all times to meet her at the airport.
A. The nanny fee is usually around $450, and that fee is all inclusive. The exact fee depends on which nanny we use, and which airports they are flying in/out of. There are usually no additional fees. Our nanny is not always available, so please inquire about the service.
A. Yes and No. This is not possible for our standby nanny because she is always flying around the country and we never know where she will be originating from. However, in some cases, we can offer concierge delivery in which we will deliver your puppy to you. We also have a flight transporter who flies ticketed, but her availability is limited. Both of these options are obviously more expensive since you will be paying for round trip airfare, the airline’s pet fee, and our time, or transporter’s time.
A. No. If you choose to use the standby nanny’s service, you need to be able to accept your puppy on the day they turn 8 weeks. Since the nanny can take several days to get a seat on a plane, we always shoot for the first day that she is available, starting with your puppy’s 8 week birthday. It’s not safe for a puppy to fly before 8 weeks of age